Why automate the morning email

Manual workflows don't scale. The "first person at the desk clicks Generate" routine works for a few weeks, then breaks the morning someone calls in sick, the printer runs out of toner, or the network is slow. Automation removes humans from the dependency chain.

Concrete time savings observed in our beta cohort:

  • Salons: ~8 minutes per morning saved (generate, print, distribute → all gone).
  • Gyms: ~12 minutes per morning (generate per coach, print 8 sheets, distribute).
  • Clinics: ~10 minutes (generate, redact-check, deliver to practitioners).

Across a 6-day week × 50 weeks/year, that's 40-60 hours per year of pure operational waste. Auto-email reclaims it.

What you need before starting

  • BookingPrint Pro Professional or Business plan. Auto-email is unlocked starting Pro. Starter is print-only. The 5-day trial gives you Business, so you can configure auto-email during the trial and keep it after upgrading to Pro.
  • The team's email addresses. Up to 5 recipients on Pro, up to 20 on Business.
  • A decision on the delivery time. Most teams pick somewhere between 06:00 and 07:30, depending on opening hours.

Step 1 — Enable auto-email in Settings

  1. Open BookingPrint Pro from your Wix dashboard.
  2. Click the Settings tab (top of the page).
  3. Scroll to the Auto-Email section.
  4. Toggle Enable auto-email on.

Once enabled, three additional fields become editable: time, days, recipients. Address them in order.

Step 2 — Pick the delivery time

The delivery time is interpreted in the timezone you set on the same Settings page (Europe/Paris, America/New_York, etc.). Pick a time roughly 60-90 minutes before your earliest staff member needs the schedule:

  • Salons opening at 9:00 → email at 07:30.
  • Gyms with 6am classes → email at 05:00.
  • Clinics opening at 8:30 → email at 07:00.

The PDF the team receives covers the day the email is sent (today's schedule, sent today). If you pick a time before midnight in your timezone, you'll get tomorrow's schedule — most teams prefer the morning-of approach.

Step 3 — Add the recipient list

Type each recipient email separated by commas, or use the multi-line input. The app validates each one in real time — invalid emails are flagged before save. We covered the validation rules in detail when we audited input validation; bottom line, every entry has to be a real email format.

Don't include yourself if you already get the schedule via the dashboard. The Pro plan caps you at 5 recipients (typical for small salons/clinics); Business raises it to 20 (multi-location gyms, larger clinics with several practitioners).

Step 4 — Pick the days of the week

The auto-email triggers only on the days you select. Default is Monday-Saturday (1-6) for businesses closed on Sundays. Any combination works:

  • Closed Sundays: select 1,2,3,4,5,6.
  • Closed Sundays + Mondays (common in restaurants/cafes): 2,3,4,5,6.
  • Open every day (gyms, hospitals): 0,1,2,3,4,5,6.
  • Sunday-Thursday business week (Middle East): 0,1,2,3,4.

Save the settings. The first delivery happens at the next scheduled time.

Multiple recipients with different views

BookingPrint Pro currently sends the same PDF to all recipients. If you need different views per recipient (e.g. each coach gets their own day, each practitioner gets their own patients), the workaround is:

  1. Set the staff filter to a specific person before saving.
  2. Configure auto-email with that person as the only recipient.
  3. Then change the staff filter to another person, save again with that recipient.

This isn't elegant — we're working on a per-recipient filter UI. For now, most multi-staff teams just send the whole-team day to everyone and let each staff member find their own appointments. It's a 5-second scan vs. an over-engineered solution.

Troubleshooting — email not arriving?

Email landed in spam

The first email from any new sender often hits spam. Whitelist bookingprint@expert-ecom.com in your team's email client, or add it to your address book. After 2-3 emails marked "not spam", inbox placement stabilises.

Email never arrived

Check three things:

  1. The recipient address is spelled correctly in Settings.
  2. Auto-email is toggled on (the toggle resets if you save the form without it being green).
  3. The current day is in the selected days list.

If everything looks right and the email still isn't arriving, the recipient's mail server may have rejected the delivery (hard bounce). Our system marks bounced addresses as invalid and stops sending. Fix the address, save again, future days will deliver.

Email arrived but PDF is empty

"Empty" PDFs happen when there are zero bookings for the day. The PDF still gets generated and sent — it's just an empty schedule. Some teams prefer to suppress the email entirely on empty days; that's not a built-in option but you can configure your email client to filter out the auto-generated empty-day messages.

Next steps

With auto-email configured, your team's morning is automated. Next things to look at:

Or jump straight to the install: BookingPrint Pro on the Wix App Market.